Many PHP applications experience this error(mostly on Godaddy). There are several
solutions that can resolve this. You can try these steps to solve this:
- 1.Make sure that your hosting service uses PHP version 5.
- In your root directory, there might be a file called php.ini. If so, rename it to php5.ini. If you see files with names such as .alias, .bash_profile, .cshrc, .screenrc, you are looking at the root directory. If you’re unsure, ask your hosting service.
- If that doesn’t work, add the line cgi.fix_pathinfo = 1 to the end of php5.ini.
- If that still doesn’t work, add the line Options –MultiViews to the top of the file named .htaccess.
- If that doesn’t work, search the knowledge base and forums at http://magentocommerce.com for help.